FAQ

How do I enroll my child at Little Wings?

Typically we have most of our available spaces open up in September every year, which is when our 5 year olds leave the daycare to go to Kindergarten.

New openings are usually in the Infant Program and become available only once we have moved all of the currently enrolled children up into the next level of programs. Most children at Little Wings would therefore start at about 1 year old in September and stay until August of the year they turn 5 years old.

We take a non refundable waitlist fee of $75 which does not guarantee placement, it is to cover the administrative cost of maintaining a waiting list.

We do occasionally have openings at other times of the year and in our Toddler and 3-5 programs.

What are the fees for Little Wings Daycare?

Infant /Toddler Program
FT- $1283
3 Days - $924
2 days- $616

3-5 Program
FT - $989
3 Days - $712
2 Days - $475

Little Wings Daycare is a participant in the Fee Reduction Initiative

What are the hours of operation?

Little Wings is open from 7:00 am -5:30 pm Monday - Friday

How do I put my child on the waitlist?

Please call 604-207-8780 between 11am and 3pm and ask to speak to Diana or Lisa.

What information do you require in order to add me to the waiting list?

We will need your child’s name, birthdate (or due date), telephone number, email address, what type of care is needed (FT-5 days per week or PT-2/3 days per week) and the waitlist fee of $75.

Can I come for a tour of Little Wings?

The best way to learn more about Little Wings is to attend one of our Open Houses where you can meet the teachers, ask questions and view the entire centre. We generally hold Open Houses two or three times a year, please call 604-207-8780 to enquire when the next Open House is scheduled.

*Please note due to our relocation we will not be having an Open House until February or March 2020

Can you estimate when a spot will become available?

Unfortunately until a child gives notice to withdrawal from our centre, there is no way to accurately predict when a spot will open up. Generally the summer months are the best time to get in because our 5 years olds will leave for kindergarten and spots start to open up. Enrollment does fluctuate due to various reasons so spots do sometimes become available throughout the year. We recommend that you stay in touch with us via email or telephone to continuously update your file. It is a bit harder to find a spot in our Toddler program because the Infants that are already enrolled at Little Wings have priority over new toddler aged children.

Can you tell me my number on the waitlist?

We are unable to give you a number of where you are on the waitlist because it does not accurately predict when you would get a spot. Some of the criteria that we look at to determine who is next in line for a spot are: date of placement on the waitlist, age of the child (most of our spots are for infants), when the spot is needed, what type of spot is required (FT vs. PT as well as specific days) and do they have a sibling currently attending Little Wings.

What happens once a spot becomes available?

Once a spot becomes available, a director will start the process of calling families on the waiting list. Some families will decline the spot offered because they have found alternate care, or the spot does not fit their needs (PT vs. FT). If a family accepts the available spot, a deposit of one half month’s fees will be required to secure the spot. This deposit will be put towards your child’s first month of childcare fees.

Do I go to the bottom of the waitlist if I decline a spot offered to me?

No, you will stay exactly where you are on the waiting list and will be called once again once a spot becomes available that matches your needs.

Do I have to pay a deposit?

A half month fees will be required to hold a spot for your child payable once you accept the daycare spot. This money will be applied to the first month your child attends Little Wings Daycare.

How do I pay my daycare fees?

Fees are due, in advance, on the first day of each month. Six post-dated cheques are required twice a year, the first set is from January to June and the second set is from July to December. Enrolled days/spots booked and paid for are not transferable. If your child is unable to attend daycare on a day he/she is enrolled for, you may not use another day in replacement.

Do I have to pay daycare fees if we go on holiday or want to take a break?

If you would like to take an extended absence from Little Wings you can either continue to pay for your spot while you are away or you can withdrawal from the centre. When you go away on holiday the expectation is that the space you occupied be held for you until you return. Monthly fees are just like paying rent or paying a mortgage, you will be responsible to continue to pay your monthly fee.

Are the staff at Little Wings qualified and certified?

All of the staff at Little Wings are qualified Early Childhood Educators, all have basic ECE certification and many also have Infant /Toddler and Special Needs certification. All staff at Little Wings have a valid and current First Aid certification and criminal record check.

We encourage and support further training and education in the field of Early Learning, all staff attend workshops, seminars and conferences on a regular basis so that we can ensure our staff are current and well educated in their field.

What is the staff to child ratio?

Our children to staff ratios are as follow:
Infant Program: 4 children to 1 staff ratio
Toddler Program: 4 children to 1 staff ratio
3-5 program: 8 children to 1 staff ratio

Where is the centre located?

Little Wings is relocating in September 2019! For the summer months we will temporarily be located inside the Air Canada Operations Centre.

What will my child eat during the day?

The centre provides a daily morning and afternoon snack based on the Canada Food Guide and parents provide a lunch for their child each day.

What type of parent participation is required?

Little Wings Daycare is a Not-for-Profit Society and therefore relies heavily on parent input and participation. Everyone has different talents and expertise and also different schedules and amount of time available. As a result we have compiled a task list to allow parents to participate at a level they are comfortable with. Some of the areas we have had assistance from parents in the past are as follows: Board of Directors positions, grant writing, computer knowledge, gardening, plumbing, carpentry, and basic handyman skills